Frequently Asked Questions
Everything you need to know about your Tempus experience.
What is the typical shipping duration for my order?
We offer standard shipping which typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
Tempus accepts returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I ensure I'm ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at the heart of Tempus. We partner with certified manufacturers who prioritize sustainable fabrics and fair labor practices to ensure our fashion is both beautiful and responsible.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to follow your package's journey in real-time.